Technological Infrastructure Manager/Technical Operations Manager

JOB TITLE: Technological Infrastructure Manager/Technical Operations Manager

DEPARTMENT: Operations, Kuna Idaho

REPORTS TO: Operations Senior Manager

POSITION SUMMARY:

American Ostrich Farms (AOF) is seeking a highly capable, systems-minded individual to oversee the technical infrastructure, operational systems, and mechanical reliability of our Hatch & Incubation Department.

This is not a people-management role — it is an infrastructure and process management role.

The ideal candidate thrives at the intersection of operations, technology, maintenance, troubleshooting, and continuous improvement. This person will own the systems that keep a modern hatchery and high end incubation facility functioning: environmental controls, sensors, networking, low-voltage systems, equipment reliability, process documentation, vendor coordination, and operational troubleshooting.

You do not need to be a master electrician, software engineer, or IT administrator — but you must possess strong working knowledge, mechanical intuition, curiosity, and the ability to learn quickly, diagnose problems, and coordinate solutions.

This role is ideal for someone who enjoys:

• solving operational problems
• managing systems and infrastructure
• working with technology in the real world
• creating organization from chaos
• troubleshooting mechanical and technical issues
• improving processes and reliability over time

No two days are the same. One day may involve calibrating environmental systems, coordinating with vendors, organizing infrastructure upgrades, troubleshooting sensor failures, documenting SOPs, or assisting with equipment repairs. Another day may involve database cleanup, managing operational reporting systems, networking issues, hatch systems optimization, or supporting ranch-wide technical initiatives.

We are a highly meritocratic company. Compensation, bonuses, advancement, and autonomy are directly tied to performance, ownership, initiative, and results.

JOB RESPONSIBILITIES

• Oversee the operational infrastructure of the Hatch & Incubation Department
• Maintain, troubleshoot, and improve hatchery environmental systems, sensors, controls, and related infrastructure
• Coordinate with equipment manufacturers, technical vendors, contractors, and service providers
• Assist with maintenance and troubleshooting of:
• low-voltage electrical systems
• networking and internet-connected devices
• operational databases and reporting systems
• incubators, hatch systems, monitoring systems, and related equipment
• Help establish preventative maintenance schedules and infrastructure documentation
• Organize and maintain operational SOPs, logs, maintenance records, and technical documentation
• Support procurement and implementation of new technologies and infrastructure improvements
• Identify inefficiencies, recurring failures, and opportunities for operational optimization
• Assist with ranch-wide technical and operational projects as needed
• Maintain a highly biosecure and organized work environment while following and enforcing company protocols
• Be available for occasional emergency troubleshooting outside of normal business hours when critical systems require immediate attention

CANDIDATE QUALIFICATIONS

• Strong mechanical aptitude and systems-thinking mindset
• Working knowledge or experience in one or more of the following:
• technical operations
• facilities infrastructure
• IT/network systems
• low-voltage electrical
• controls/sensors
• industrial maintenance
• environmental monitoring systems
• databases/spreadsheets/reporting systems
• construction or maintenance trades
• automation systems
• agricultural technology
• Ability to troubleshoot problems logically and calmly under pressure
• Comfortable learning unfamiliar systems quickly
• Strong organizational and documentation skills
• Excellent communication skills and professional demeanor
• Able to work independently with minimal supervision
• High level of integrity, accountability, reliability, and follow-through
• Comfortable working in a fast-paced agricultural environment where priorities may shift quickly
• Physically capable of lifting 50+ lbs and working indoors/outdoors in varying conditions
• Experience in agriculture, hatcheries, livestock production, manufacturing, facilities management, or technical operations is highly preferred but not strictly required for exceptional candidates

IDEAL CANDIDATE TRAITS

• Naturally curious and mechanically inclined
• Enjoys figuring things out
• Notices inefficiencies others overlook
• Comfortable balancing “hands-on” work with technical systems and documentation
• Takes ownership without needing constant oversight
• Interested in building and improving systems long-term
• Calm during operational issues or emergencies
• Comfortable wearing many hats in a rapidly growing company

COMPENSATION & BENEFITS

Compensation: $70,000–$100,000/year including performance-based bonuses if departmental and operational targets are achieved.

Compensation is commensurate with experience, technical capability, ownership mentality, and demonstrated performance.

Promotions, compensation increases, and autonomy are earned annually in our meritocratic environment.

Benefits Include:

• Comprehensive Health Insurance
• Dental Insurance
• Vision Insurance
• 401(k) + Company Match
• Paid Time Off
• Company Provided Daily Lunch
• Employee Discounts
• Company Apparel
• Professional Development Assistance
• Relocation Assistance (for exceptional candidates)
• Tuition Reimbursement
• Workers’ Compensation Coverage

Job Type: Full-time Work Location: In person- Kuna, Idaho

Job Type: Full-time

Pay: $70,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Relocation assistance
• Tuition reimbursement
• Vision insurance

Application Question(s):

• How many years of relevant experience do you have?
• Please read the job/role description carefully and take your time answering this question. What makes you a good fit for this important role, and why do you want to work at American Ostrich Farms?

Work Location: In person